"Some staff did not have good bedside manners"

About: Adult mental health / Dunnottar Ward Adult mental health Dunnottar Ward Aberdeen AB25 2ZH

Posted by corvusws89 (as a service user), 2 weeks ago

My Grandma was in hospital. I felt some staff did not have great bedside manners, a few do but many did not. I feel this place needs a serious change.

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Julia Wells

Chief Nurse, Adult Mental Health,

NHS Grampian

Submitted on 14/05/2025 at 09:44

Published on Care Opinion at 09:44

Dear corvusws89,
Thank you for sharing your story, we are sorry for your experience. We do take feedback seriously as it allows us to improve our services. If you would like to discuss this further, please contact me at julia.wells@nhs.scot and I can direct the nurse manager for the area to discuss with you. If you would rather not make contact please be assured, we will look into the concerns you have raised.
Julia

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Some staff did not have good bedside manners

"Some staff did not have good bedside manners"

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