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"Good start"

About: Kenyon Medical Centres

I had an unexpected health issue that started about 2 months a go at the time I was in an extreme amount of pain and very concerned on contacting the surgery I was given an out of hours doctors appointment at another surgery within 4 or 5 hrs where I was examined and had an initial diagnosis of gallstones, and an ultrasound scan booked the next day by Kenyon Medical Centre, within a week of the scan I had a message from a Dr to say my scan showed no sign of gallstones, as the issue has been ongoing I then booked an appointment with Dr to discuss the problem, he was excellent he listened to all the issues and timeline and and bloods and a stool test as a starting point and a plan is now in place going forward depending on results, his manner and advice were very reassuring and I also have found there is a major improvement with the care navigators I have spoken with on all occasions I have needed to contact the surgery in there manner and helpfulness.

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Responses

Response from Kenyon Medical Centres 2 weeks ago
Kenyon Medical Centres
Submitted on 20/05/2025 at 08:27
Published on nhs.uk at 08:28


Dear Mr Green

Thank you for your review. Patient feedback is important to us and we appreciate your comments.

Kind regards

Kenyon Medical Centres

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