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"A very settled start has led to a very settled baby"

About: Borders Community Services / Community Maternity service Borders General Hospital / Maternity care

(as a service user),

Had the most wonderful pregnancy, birth, and postnatal experience in the Scottish Borders. 

Lynsay (my community midwife) was especially thorough, reassuring, friendly and confidence-inspiring with a clear wealth of knowledge. She is a credit to her profession and it is little wonder her reputation in the community is so excellent. 

My experience in the Borders General Hospital was a world different from my previous birth at a different hospital - it felt like VIP service! When I called with queries, responses were quick and helpful. The staff present for the birth and immediate aftercare were all truly excellent - I felt in calm, capable hands at all times and the experience was deeply personal rather than “conveyer belt”. Nothing seemed too much trouble and everything was explained clearly and was reassuringly by the book. I opted for gas and air and a water birth as my “plan A” and that is exactly what I got - the birth was straightforward, and I have no doubt that the competence and attitudes of staff contributed towards this successful outcome. Again - it is little wonder people speak so highly of the BGH maternity unit. 

A very settled start has led to a very settled baby (and a happy mum), and I will be forever grateful to all staff involved for their high level of professionalism and compassionate care. 

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Responses

Response from Claire Grieve, Clinical Manager, Women & Children’s Services, NHS Borders 5 months ago
Claire Grieve
Clinical Manager, Women & Children’s Services,
NHS Borders
Submitted on 22/05/2025 at 17:20
Published on Care Opinion at 17:20


Thank you heronhw85 for taking the time to feed back to us.

I am delighted to hear you have had such a positive experience throughout your pregnancy and within the Maternity Unit.

I tis lovely to hear you have had the knowledge & experience of Lynsey during your pregnancy to prepare you for your birth. Lovely to hear that you have been reassured throughout your labour and managed the waterbirth you had hoped for!

I will be sure to share your kind words with the team, they will be delighted!

Kind regards

Claire

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