"Friendly staff"

About: The Highlands Practice The Highlands Practice Fareham PO15 6JF

Posted via nhs.uk 4 days ago

Treated well, but I wish there was more ‘face to face time’ with the GP. It is not the same on the phone.

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The Highlands Practice

Submitted on 09/05/2025 at 16:05

Published on nhs.uk at 16:05

Dear Maralyn Williams,
Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us.
Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements.
We are delighted to hear of your positive experience with the practice and feel you have been treated well. Thank you for sharing your feedback around more face to face time with the GP, and please feel assured this will be passed to our Management team. Your feedback will also be shared across our wider teams.
These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services.
Once again, thank you for contacting us and being part of our practice.
Yours sincerely,
Gareth Evans
Operations Manager

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