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Praise & Recognition for great staff

Posted By Oll

"Praise & Recognition for great staff"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

The nurse was lovely. She was funny, kind and caring and got the job done quickly and effectively putting me at ease.

A great experience from something that was going to be an anxious experience for me.

4 things completed in around 15 mins.

Really appreciative of having people like this in the NHS

The doctor is my usual sexual health doctor who is always helpful and professional.

The other three in reception where good too.

I think good staff need recognition especially in public sector roles where it can be over looked.

Thank you again 👍🏼

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 15/05/2025 at 15:31
Published on Care Opinion at 15:31

picture of Andrew Garratt

Hi Oll,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you found the staff lovely, funny and caring during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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