Text size

Theme

Language

"Amazing"

About: Lymington New Forest Hospital / Radiology

(as the patient),

I was very nervous cause was having injection in my foot Maxine was amazing, explained everything very clearly and reassured me.  Emily was fantastic and kept me nice and calm both ladies are amazing at their jobs thank you. 

Tags added by staff members:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jessica Harris-Heyworth, Lead DXA Technician/RDA Line Manager, DEXA - Lymington Radiology, Southern Health NHS Foundation Trust 9 hours ago
Jessica Harris-Heyworth
Lead DXA Technician/RDA Line Manager, DEXA - Lymington Radiology,
Southern Health NHS Foundation Trust

Measure bone density

Submitted on 09/05/2025 at 08:06
Published on Care Opinion at 08:06


Thank you for taking the time to share your feedback regarding your recent ultrasound-guided steroid injection. We greatly appreciate you using this platform to reflect on your experience. I am the manager of the department assistants, and I’m pleased to hear you had such a positive interaction with Emily, who is a valued member of our team. Emily consistently demonstrates the core NHS values, with a strong focus on compassionate, patient-centred care. Maxine, one of our clinical specialist sonographers, is known for her methodical approach and dedication to delivering high-quality care. It’s reassuring to know that the procedure was clearly explained and that you felt well cared for throughout your visit. Patient feedback like yours plays an essential role in helping us grow and improve our services.

I hope the injection brings you relief and contributes in a positive way to your recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Sue1516 (the patient)

Thank you for responding to my comment xx

Opinions
Next Response j
Previous Response k