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We feel very safe in their hands

Posted By gozo25

"We feel very safe in their hands"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a parent/guardian),

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My adult son has been a patient in Wd 64 in the Institute of Neurological Sciences in Queen Elizabeth Hospital Glasgow on and off for the past three and a half years.He has had many surgeries relating to a brain tumour and subsequent complications.His most recent admission was for treatment and surgery for a brain abscess 

The staff in Wd 64 are outstanding, everything you would hope the NHS to be. Over the years they have treated our son and our family with the utmost care ,respect and kindness during some very dark days. We feel very safe in their hands. 

Even though it is a very busy ward they always find time for a friendly chat and deal with everything in a professional manner 

We are forever in their debt.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 16/05/2025 at 10:44
Published on Care Opinion at 10:44

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picture of Kevin Torbet

Dear gozo25

Thank you so much for taking the time to share your kind and heartfelt feedback about Ward 64 at the Institute of Neurological Sciences, Queen Elizabeth University Hospital.

We are deeply moved to hear how much the care and compassion shown by our staff have meant to you and your family throughout such a challenging journey. It’s incredibly important to us that patients and their loved ones feel supported, respected, and safe, and it’s clear from your words that the team in Ward 64 have made a lasting impact.

Your message will be shared with the staff who I'm sure will be touched to hear your lovely feedback.

Thank you once again. We wish your son continued strength in his recovery, and your family our very best.

Kind regards

Kevin

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