I rang up at roughly 3.30pm on 6.5.25 for my 2year old son. The receptionist that answered the phone ask if it was urgent for today which I answered yes, to then be told we have no appointment and referred me to use 111. She didn't ask how old my child was or what the problem was. I rang 111 where I was given an appointment at urgent care for my son to be diagnosed with yet another skin infection which he needed antibiotics for. This is not the first time this has happened.
"Poor reception stuff"
About: West Rainton Surgery West Rainton Surgery Houghton-le-Spring DH4 6RQ
Posted via nhs.uk
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