"unreliable, waste of space at different times"

this surgery should not rely on text messages to communicate with people. I put my urgent anti depressant prescription 2 weeks ago.

unlike the world, my mobile phone is an emergency item, not glued to my ear. And when I put in a prescription request, I expect it to be filled in. Now, because, I was unable to spot a text, I am now without urgent medication. This surgery also lets people down health wise, my husband has been struggling to breathe for months now, he might be 75, but with this surgeries care he won't get to 76.

I should have been spoken to , not sent a text which is an excuse for actual people contact.

an absolute disgraceful practice.

the only good staff you have is a receptionist a___, and Dr.____

shame this surgery is such a waste of time to the majority of portlands elderly.

what is going to happen now?. no medication, looks like going to lend meds of a friend, cannot wait for another two weeks.

perhaps computers should be put aside for face to face, peoples illnesses might be prevented.

something needs to be done, such a shame the public suffers every time though prescriptions failing to get to the chemists.

when will I now get urgent medication, 2026