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"The staff are really helpful"

About: Cancer Services / Radiotherapy

(as the patient),

The system here in Radiotherapy works very well - everything runs on time and all the staff are really helpful and pleasant.

You need information that is going to help you look after your body. At the beginning of treatment you get an introductory information pack at the Maggi Centre which includes a sheet on healthy eating. But I found that this was not appropriate for me - I needed a sheet telling me what not to eat.

At one stage I had a bit of a bowel problem and was issued with medication to sort it out and a sheet explaining what not to eat. That was a real help, and I think this should be included in the introductory pack from the Maggi Centre, together with more information about the amount you should eat. People need to know about the amount of fibre they should be eating.

There is also the problem of de-hydration and the fact that you need to drink so much water-based liquid before you come to your appointment. I think this information should also be included in the introductory pack.

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Responses

Response from Robert Kelly, Clinical Support Worker, Radiotherapy, NHS Tayside 5 days ago
Robert Kelly
Clinical Support Worker, Radiotherapy,
NHS Tayside
Submitted on 15/05/2025 at 10:02
Published on Care Opinion at 10:02


Dear LJM1, thank you very much for taking the time to feedback your experience of our Radiotherapy Department. My name is Bob, one of the Support Workers who would have welcomed you to our department.

It is gratifying to hear that our staff are helpful and that our appointment system seems to work well for you. Our sessions at Maggie’s are designed to provide patients with relevant information and so I am grateful for your specific comments regarding diet and hydration. I will pass these on to the therapeutic radiographers who host the sessions, thank you.

I am glad that our Specialist Oncology Nurse was able to provide medication and further information to help you with your bowel problem.

On behalf of everyone here, I hope you benefit from your treatments and wish you well for the future.

Kind regards... Bob

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