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"I have never been treated so well"

About: Loane House / Ward 1

(as a staff member posting for a patient/service user),

I would like to say a special thanks to both Esther and Sarah, those girls are worth their weight in gold, Esther would make sure that I had everything I needed. Esther and Sarah would bring in the papers for me everyday and Pat the Porter on the days that the neither girls were working. I have never been treated so well. They also kept the place spotless

Thank you!

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 5 months ago
Submitted on 12/05/2025 at 10:29
Published on Care Opinion at 10:29


Thank you for posting about your experience in Loane House we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the Porter and the cleanliness of the ward to the Domestic Services Team.

I wish you a speedy recovery.

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