Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Please call back much sooner than 2 weeks

Story from nhs.uk

"Please call back much sooner than 2 weeks "

About: Beacon Medical Group

I waited 2 weeks to be phoned by GP and advised to self refer to musculoskeletal service. GP could have rung me much sooner I think. I have lost 2 weeks.

GP when she rang was pleasant and efficient. I am happy with next steps.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Beacon Medical Group last week
Beacon Medical Group

Submitted on 21/05/2025 at 12:32
Published on nhs.uk at 12:32

Dear Patient,

Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter. Feedback helps us to improve our services to ensure our patients receive the best possible care.

Thank you.

Beacon Medical Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k