Text size

Theme

Language

"Reassurance from family, staff appreciation and thankful for transport"

About: Locality Health and Care Services / Day Services - South

(as a staff member posting for a patient/service user),

I have been coming to Patna Day Service for about a year every Tuesday and Thursday, I enjoy it when the school kids come over so we get to socialise with the children as it reminds me of my grand children. It is good to have company here because my family live a bit away so it gets me out the house and being sociable. Everyone here is nice including the staff and it is nice to meet new people coming into this group. 

I find it good there is transport included because without the supplied transport I wouldn't be able to get here and back home. The bus driver is great he always makes sure we are in the house and safe before leaving. 

Coming here has made a difference to me and my family because it is good to know that I am getting at least 2 good meals a day. All the staff are good and always happy to help. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ally Smith, Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services, East Ayrshire HSCP 2 months ago
Ally Smith
Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services,
East Ayrshire HSCP
Submitted on 12/05/2025 at 16:30
Published on Care Opinion at 16:30


Hi,

My name is Ally and I manage the Older Persons Day Care Service in East Ayrshire. Its great to hear you enjoy the intergenerational groups at Patna Day Centre - I think its safe to say the adults and children all get enjoyment out of this!

We are currently looking at an improved catering provision so hopefully this leads to further improvements with the meals provided.

I'm happy you find the staff helpful and that the bus driver is so conscientious - I will be sure to pass this on to those concerned. Thanks for taking the time to provide your feedback.

Kind regards,

Ally

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k