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Excellent care

Posted By Lindsay1311

"Excellent care"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Admissions Unit 2 (Emergency Surgical) Victoria Hospital / Radiology

(as a service user),

I am usually very fit and well, but I had a severe epigastric pain last Wednesday, and reluctantly went to A&E to keep my husband happy.

I was fully prepared to sit and wait for hours and for there to be nothing wrong but I was seen really quickly and had many investigations in a timely manner.

Every single person that I met during this journey, from the receptionist and doctors in A&E, the staff in AU2, and the lovely radiographers doing the X-ray, USS and MRI, were so lovely and professional. 

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Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife 6 hours ago
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife

Submitted on 08/05/2025 at 14:56
Published on Care Opinion at 14:56

Lindsay1311

Thanks for taking the time to give this lovely feedback, I am glad we were able to meet you expectations.

Esther

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Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife 5 hours ago
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 08/05/2025 at 15:42
Published on Care Opinion at 15:42

picture of Zoe Maclaughlan

Dear Lindsay1311,

Thank you for taking the time to feedback on your recent experience. It is great to hear that all the staff in radiology involved with your care were lovely and I am glad to hear your experience was a positive one.

Wishing you all the best going forward.

Many Thanks,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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