Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Paramedics response

Story from nhs.uk

"Paramedics response"

Very disappointed that you left my daughter , who had a bad car crash on m6, at keele services! Covered in cuts n bruises and in total shock. On her own for 20 mins until we could get to her . Not happy one bit . Police were no help. They didn’t want to drop her anywhere! Highway maintenance guy was more helpful!! Thank god for him .

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from West Midlands Ambulance Service, Stafford Response Post 2 months ago
West Midlands Ambulance Service, Stafford Response Post

Submitted on 07/05/2025 at 16:02
Published on nhs.uk at 16:02

Good afternoon,

Thank you for feedback and I am sorry to hear that you are disappointed in the level of service your daughter received. If you would like us to look into this further for you, you can contact our patient experience team here - https://www.wmas.nhs.uk/get-involved/your-experience/pals/

Alternatively, you can email pals@wmas.nhs.uk.

Thanks again for taking the time to get in touch.

Opinions
Next Response j
Previous Response k