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Routine check up & phobia of needles

Posted By Gymguy20

"Routine check up & phobia of needles"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Very nervous about my visit today. But the staff was wonderful. Wish I could remember their names. I'm the guy who was scared of needles who has tattoos. Just would like to thank them for being so understanding and made me feel so at ease. Could not fault them and made me so much more comfortable by the end.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion last month
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 15/05/2025 at 15:10
Published on Care Opinion at 15:10

picture of Andrew Garratt

Hi Gymguy20,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that the staff made you feel comfortable and put you at ease even though you have a needle phobia. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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