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First impressions and staff service

Posted By Liafn46

"First impressions and staff service"

About: Locality Health and Care Services / Day Services - North

(as a staff member posting for a patient/service user),

I have been coming to Rosebank for 2 years and I think it is first class the service is amazing all the great activities and all the great staff, they all work like clockwork which is wonderful. 

When I first came to Rosebank I really wasn't expecting much and I thought it would only be a short term thing but here I am still coming 2 years later- and I wouldn't change a thing. 

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Responses

Response from Ally Smith, Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services, East Ayrshire HSCP last month
Ally Smith
Team Manager - Social Care Rvw and Day Care, Locality Health & Care Services,
East Ayrshire HSCP

Submitted on 12/05/2025 at 16:41
Published on Care Opinion at 16:41

Hi

My name is Ally and I manage the Older People's Day Care Service in East Ayrshire. Thanks for taking the time to provide feedback on our staff and the range of activities on offer - I am glad that your experience at Rosebank has been so positive and it has exceeded your expectations.

I know Sheila and the team work very hard to ensure the service provided is first class as you describe - I will be sure to pass your feedback on to them.

Kind regards,

Ally

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