"Amazing and efficient care"

I attended the emergency department in 3/5/25, with significant burns to three limbs after a sauna tent log burner fell on me, when the tent blew over. My sister took me and I was in significant pain.

The whole team were excellent!

* the receptionist booked me in very quickly and past me straight on to the triage nurse.

* the triage nurse assessed the situation and quickly got me seen.

* the unit sisterwas very experienced and calm. She got me pain relief immediately and got me into a cool shower asap, to cool the burns and stop them becoming worse. Wrapped me in cling film

The Dr also assessed me very quickly and referred me to the RVI plastics team.

I was very impressed as the department looked busy, however they were all very calm and caring and efficient. I was very scared and in pain, I feel they worked together well to give me excellent care.

Thank you so much!