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There was no benefit whatsoever

Posted By oscarcf75

"There was no benefit whatsoever"

About: South Eastern Health & Social Care Trust / Community Specialist Palliative Care Team

(as a relative),

I found it absolutely pointless.  Phoned the day before coming and was told my mother wasn't eating and I didn't think the dietician coming would be beneficial to my mum. The dietician assured me it would be. There was no benefit whatsoever. Very little advice to help. Would not recommend this to anybody in their final days of palliative care as it is a waste of the precious time they have left.

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Responses

Response from Bernie McGreevy, Macmillan Community Palliative Care Lead, Medicine - Palliative Care, South Eastern HSC Trust 3 weeks ago
Bernie McGreevy
Macmillan Community Palliative Care Lead, Medicine - Palliative Care,
South Eastern HSC Trust

Submitted on 19/05/2025 at 12:30
Published on Care Opinion at 12:45

Dear oscarcf75,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our palliative care dietetic service did not meet your expectations, especially during such a deeply difficult and emotional time.

We understand how precious every moment is in the final stages of palliative care, and it is never our intention to add any unnecessary burden. Our dietitians aim to offer comfort-focused support that aligns with each individual’s goals and needs at the end of life. We regret that, in this instance, you felt the visit was not beneficial for your mother or your family.

Your comments are being taken seriously and will be shared with our team to help us reflect on how we communicate the purpose and scope of our visits. We sincerely apologise if we did not make that clear or if the support provided did not meet your expectations.

If you would be willing to speak with us further, we’d welcome the opportunity to listen and learn more about how we could have better supported you and your mother.

With kind regards,

Bernie

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