What an improvement! I ended up going to A&E after telephoning 111. Within 10 minutes I was triaged and told I would be called for an ECG soon. I waited about 40 mins, had the ECG and was then taken through to the Emergency Room where I was monitored and felt looked after. I sat on the fit to sit area. On a previous admission, this had been a treatment area which was full of patients, and I sat for 12 hours as there were no beds.
I was seen within the hour by a lovely doctor who took great care to get to the bottom of my symptoms.
Whilst waiting for the result of my CT scan I was offered a packed lunch style bag. As someone who is gluten intolerant this was a challenge, previously and my husband had brought something from home.
This time I was given a pack of food with a whole range of gf products, including sandwiches, crisps and cake and a biscuit. A very welcome update.
The staff in A&E were kindly, patient and professional as ever, and waiting times were substantially lower than previous visits.
"What an improvement!"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR
Posted by Aquarius12 (as ),
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