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"Did all they could to put me at ease"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

Went to the open clinic at Burton. Missed the open appointments as wasn’t aware they weren’t the same as opening hours. The receptionist staff went out of their way though to fit me in as did the nurses.

Both nurses (second was a chaperone) had a very good bedside manner and did all they could to put me at ease and not feel guilty for having an std. They took a swap, bloods and urine quickly and effectively and answered any questions that i might have. They also pointed me to a useful website.

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