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"How quickly life can change"

About: Intermediate and Transitional Care / Community Rehabilitation Team

(as a service user),

I took unwell in February and got home from hospital with the assumption that everything would be ok in a few days. This was unfortunately not the case.

I began to really struggle at home and thought I would never be normal again. My mood was very low.

This massively changed when I had a visit from the physio Danny who gave me encouragement and reassurance.

I could not believe how quickly the assistants and exercises started and allowed me to progress very quickly.

The OT Aishe quickly followed and although I was anxious that some of my support would be stopped. I am very grateful that I am able to do everything for myself.

I am not quite back to my best and I am sad that the assistants cannot last forever. I hope that if I keep eating well and doing my exercises that I will keep getting stronger.

The entire team without exception are some of the most knowledgeable, caring people I have had the pleasure to meet.

Thank-you

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Responses

Response from Lucy Jordan, Operational Manager, Community Rehabilitation Service, Belfast Health & Social Trust 5 hours ago
Lucy Jordan
Operational Manager, Community Rehabilitation Service,
Belfast Health & Social Trust
Submitted on 08/05/2025 at 16:22
Published on Care Opinion at 16:22


Dear Embank,

I am sorry to hear that you struggled on your return home from hospital.

As the manager of the community rehabilitation service, it heartens me to hear that your experience improved greatly with the involvement of Danny, Aoishe and the rehabilitation assistants. I will be sure to pass on your kind words to the whole team - they will be delighted with your feedback.

I am happy to hear that you have regained your independence following the team's input and wish you well as you continue with your exercises and recovery.

Best wishes,

Lucy Jordan

Operational Manager

Community Rehabilitation Service

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