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"All 3 of them were amazing and are an asset"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

I was blown away by how professional and friendly the team at the maxillofacial unit at NDDH were.

I was looked after by Yash, Sarah and Sammy who were absolutely incredible. Not only was the procedure carried out with expert skill and precision, but the whole team were so friendly and welcoming! They let me choose my own music during the procedure (Taylor Swift’s new album of course) and kept my mind off the procedure with regular conversation and light hearted humour.

They were fantastic at explaining what was happening and what I should expect. I felt really looked after.

All in all, I actually enjoyed the whole experience and it made me feel so lucky to have the NHS and amazing people going above and beyond every day like Yash, Sarah and Sammy. All 3 of them were amazing and are an asset to NDDH.

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Responses

Response from Samantha Ellaway, Dental Nurse, Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
Samantha Ellaway
Dental Nurse, Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Maxillofacial and Orthodontics nurse

Submitted on 07/05/2025 at 14:58
Published on Care Opinion at 14:58


picture of Samantha Ellaway

Dear Swifty Without a Wisdom Tooth,

Thank you so much for your kind feedback. Your username brought big smiles to the whole team this morning (especially to me, a proud fellow Swiftie!). I'm so glad you enjoyed the music selection and had such a positive experience during your treatment.

I hope your recovery is going smoothly! If you have any post-op questions or need anything at all, don’t hesitate to reach out — we’re always here to help.

I've also shared your lovely words with Yash and Sarah.

Thanks again for brightening our day and taking the time to give us your feedback. It is very useful and important to us.

Warm wishes,
Sammy

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