Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Spotlessly clean

Posted By sunhe86

"Spotlessly clean"

About: Musgrove Park Hospital / Acute Medical Unit

(as a service user),

Was admitted to the ward via my GP.  From the moment I arrived the staff were all wonderful and a real credit to the hospital.  The porters that chatted to me in reception while waiting for a bed, the HCAs, nurses and doctors were all so friendly and took time to listen to me and learn something about an illness they don’t often across.

My room was spotlessly clean and regularly checked by the cleaning team. Special thanks to Jhiong (sorry if I have spent it wrong) who looked after me the first night - she took her time to explain everything that was going to happen and answer my questions about my stay. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sarah Johnson, Patient Engagement and Involvement Assistant, Patient Engagement, Somerset NHS Foundation Trust 3 days ago
Sarah Johnson
Patient Engagement and Involvement Assistant, Patient Engagement,
Somerset NHS Foundation Trust

Submitted on 12/05/2025 at 16:34
Published on Care Opinion at 16:34

picture of Sarah Johnson

Dear sunhe86

Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience on the Acute Medical Unit at Musgrove Park Hospital. Staff will be so pleased to know their kindness and friendliness' made such a difference to you.

Again, thank you for your kind words and I hope you are feeling better.

Kind regards

Sarah

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k