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"Horrible hospital waited 6 hours "

About: Northwick Park Hospital

Waited 6 hours in total. 3 hours to be triaged, 2 hours to have bloods/nurse 1 hour to see a doctor then was discharged. Does not recommend.

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Responses

Response from Patient Experience and Engagement Lead, London North West University Healthcare NHS Trust last month
London North West University Healthcare NHS Trust
Submitted on 07/05/2025 at 12:54
Published on Care Opinion at 12:54


Dear Service User,

Thank you for sharing your experience. We are sorry to hear about the long wait and the frustration it caused. We understand how important timely care is, and your feedback highlights areas where we need to improve such as communicating any delays/waiting times with patients.

While some delays can be due to high patient volumes or emergency prioritization, a 6-hour wait is certainly not ideal. We’re committed to reviewing situations like yours to enhance both efficiency and communication for future visits.

Thank you again for taking the time to let us know your feedback.

Best wishes,

Leanne Fernandes

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