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"The staff were all amazing and supportive"

About: Stonebow Unit / Cantilupe Ward

(as a relative),

Mom was admitted to the Cantaloupe ward at the start of the year. This was a very sad day for us as a family but we knew it was a good move for mom where she could be assessed, looked after and kept safe.

Moms stay was for 3 months and the staff were all amazing and supportive 

We very much appreciated all the help and support we got for mom

We were kept up to date with assessments and the next steps, being invited to two family meetings which were really good to meet the doctors and chat moms progress through and we gained a great understanding of her dementia 

When mom was at the stage of discharge we were kept fully informed and received support from social services until a suitable home was found for mom to be moved to

We would like to thank each and everyone who was involved for all the help and support it was amazing. Thank you

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Responses

Response from Chloe Phillips, Ward Secretary, Cantilupe Ward, Herefordshire and Worcestershire Health and Care Trust last month
Chloe Phillips
Ward Secretary, Cantilupe Ward,
Herefordshire and Worcestershire Health and Care Trust
Submitted on 16/05/2025 at 09:59
Published on Care Opinion at 10:02


This is lovely feedback. Thankyou so much for your kind comments. I am glad that your experience of the ward was positive and will ensure that your comments are shared with the ward team.

Kind regards Cantilupe ward team

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