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"A very relaxed appointment"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

I attended the Pre-Assessment department in PRI. Everyone I interacted with was friendly and helpful, from reception to the nurse doing the assessment. 

I was taken for my appointment right on time so did not have to wait at all. The nurse explained everything to me very clearly and was very easy to talk to which made for a very relaxed appointment with no stress at all.

All in all a very positive experience.

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Responses

Response from Lauren Hebbourn, Senior Charge Nurse, Out Patient Department, NHS Tayside last month
Lauren Hebbourn
Senior Charge Nurse, Out Patient Department,
NHS Tayside
Submitted on 06/05/2025 at 10:15
Published on Care Opinion at 11:52


Dear mooncf55,

Thank you for your positive feedback. I will ensure this is shared with the pre assessment team in PRI. Best wishes with your forthcoming surgery and recovery.

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