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My mothers jouney with dementia

Posted By Elizabetb

"My mothers jouney with dementia"

About: Care at home / Irvine and Kilwinning Day Services General practices in Ayrshire & Arran Health & Community Care Services / Dementia Support Health & Community Care Services / Locality social work teams

(as a relative),

My mum was diagnosed with dementia in Jan 22 . The care she received from medical staff surrounding the dementia diagnosis was exemplary.  As a family we were helped and advised about accessing different services to help mum.

This then led to the need for at home carers which was facilitated by Kilbirnie Social work department (Lorraine).  The help and understanding we received was outstanding, organising carers and day care services at Gowanlea Day Centre in Kilbirnie .  The Care at home staff and Gowanlea provided a service which was truly a life saver for out family and mum and something we are truly grateful for. 

In mid 2024 mum's health deteriorated really quickly and palliative care was very suddenly the only outcome .  The help, understanding and support we received from Dalry Health Centre along with Kilbirnie Social work and the Care at home team was what i can only describe as phenomenal. The carers went above and beyond to make mum comfortable and ensure her final days in her own home were pain free and dignified.  Doctors, nurses and social workers staff dealt with us efficiently and with empathy, which we will be forever grateful for. 

In summary the treatment from start to finish was joined up and an example of how effectively at home care can work . Thank you so much to everyone involved . 
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Responses

Response from Danielle McNaught, Business Manager, Primary and Urgent Care, NHS Ayrshire & Arran 4 days ago
Danielle McNaught
Business Manager, Primary and Urgent Care,
NHS Ayrshire & Arran

Submitted on 09/05/2025 at 11:53
Published on Care Opinion at 11:53

Dear Elizabetb

Firstly, please accept my sincere condolences to you and your family on the loss of your mother. It is an extremely difficult time when we lose a loved one however I am heartened to hear that this difficult time was made somewhat easier by the amazing care and support your mother received throughout her journey with dementia and during her final days.

I respond on behalf of Primary Care and it would be my pleasure to share your thanks with Dalry Medical Practice.

Thank you very much for taking the time to share the health care experience of your late mother. We always strive to provide person centred care in any situation. I am so very glad that your mother experienced this and was able to be comfortable at home with her family in her final days.

Please accept my best wishes to you and your family. Thank you once again for taking the time to post this lovely feedback.

Kind regards

Danielle

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Response from Kerry Rennie, Team Manager, Care at Home / Anam Cara, North Ayrshire Health and Social Care Partnership 4 days ago
Kerry Rennie
Team Manager, Care at Home / Anam Cara,
North Ayrshire Health and Social Care Partnership

Care at home services and Anam Cara Respite

Submitted on 09/05/2025 at 17:19
Published on Care Opinion at 17:19

Afternoon Elizabetb,

Firstly please accept my sincere condolences to you and your family on the loss of your mother, I would like to thank you for taking the time to submit your very kind comments in relation to the services you accessed and found of benefit for you mother, accessing the correct services at the right time enable people to remain within their own homes for longer and helps people to maintain a sense of autonomy and dignity, these services also relieve pressure on family enabling the family to continue to offer support.

We aim to provide a high quality service that is compassionate, person centred and responsive to the individuals needs we support, I will ensure your kind comments are passed to the relevant teams.

Thank you once again

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