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About: City Walls Medical Centre

My husband and I came for our Covid booster on 29th April and the nurse observed that my husband has physical issues and that I was struggling to cope. She asked me if we were getting help of any kind and when I said no she was so kind and caring! She asked me if she could refer us to the care prescriber team which she promptly did. On the Thursday of that week I had a call from a lovely lady who came to visit us on the Friday. From this moment I feel our lives have changed and are going to be easier with the help and support that’ll be available to us.

I’m so grateful to that nurse for her compassion and kindness and I would like to thank her so very much!!

It’s a great team at City Walls and Saughall and I appreciate you all!!

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Responses

Response from City Walls Medical Centre 2 days ago
City Walls Medical Centre
Submitted on 04/05/2025 at 21:54
Published on nhs.uk at 21:54


Dear Penelope,

Thank you for taking the time to share your experience with us. We're pleased to hear that our nurse was able to support you and your husband in finding the right care and assistance. Providing support and ensuring our patients receive the care they need is an important part of what we do, and we’re glad this has led to a meaningful outcome for you both.

I’ll ensure your kind words are passed along to the nurse who helped you, and I truly appreciate your recognition of the wider team at City Walls and Saughall.

Thank you again for your thoughtful words.

Best regards,

Pete Williams

Practice Manager

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