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"Ward 4 - Ninewells"

About: General Medicine / General Medicine Ward 4

(as the patient),

with an unexpected admission to ward 4 with a nasty infection in my finger which needed a lot of care and treatment. The team on Ward 4 were incredible from the cleaners and health care assistants up to the doctors/consultants. 

A special mention to my day nurse Sophie who was the sweetest sole ever, kind helpful and understanding. and also my night nurse Gavin.. very helpful when my pain was to much and helped me settle. 

I don’t like hospital stays but the team on Ward 4 have really helped and are a credit to themselfs.

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Responses

Response from Mark Finlay, Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside), NHS Tayside yesterday
Mark Finlay
Domestic Services Manager (Dundee Locality)/Professional Lead (NHS Tayside),
NHS Tayside
Submitted on 07/05/2025 at 11:04
Published on Care Opinion at 11:04


Good morning,

I hope you are recovering well and thank you for taking the time to provide such positive feedback. I will ensure your comments are passed over to our dedicated Domestic Services team in Ward 4. I am sure they will be very much appreciated!

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Response from Melissa Walls, Senior Charge Nurse, General Medicine, Ninewells Hospital, NHS Tayside yesterday
Melissa Walls
Senior Charge Nurse, General Medicine, Ninewells Hospital,
NHS Tayside
Submitted on 07/05/2025 at 12:16
Published on Care Opinion at 12:24


Good Morning

Thankyou so much for taking the time to send us positive feedback, I am delighted to hear that the ward 4 nursing team made your hospital stay that little bit easier. We hope you are recovering well at home.

I will ensure this is shared with the wider team and off course Sophie and Gavin.

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Response from Lesley Kram, Senior Nurse, Admission Avoidance, NHS Tayside yesterday
Lesley Kram
Senior Nurse, Admission Avoidance,
NHS Tayside

Senior Nurse, Admission Avoidance

Submitted on 07/05/2025 at 12:30
Published on Care Opinion at 12:30


picture of Lesley Kram

Thank you for taking the time to post your positive feedback following your episode of care in ward 4.

We are delighted to hear your experience was so positive. I will share your feedback with Sophie, Gavin and the team.

We wish you a continued recovery.

Best wishes

Lesley Kram

Senior Nurse

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