"The staff were excellent"

About: York Hospital / Gastroenterology York Hospital Gastroenterology YO31 8HE

Posted by Scarborough resident (as the patient), last month

I recently attended York endoscopy department . From start to finish the staff were all very friendly, efficient and professional . The gentleman who sat with me throughout both procedures made a huge difference by talking and helping me. I as very worried about going as this was my first time in York hospital but everything went smoothly and the staff were excellent.

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PPI Team

Patient Experience and Involvement team,

York & Scarborough Teaching Hospitals NHS Foundation Trust

Submitted on 12/05/2025 at 08:48

Published on Care Opinion at 08:48

Thank you so much for taking the time to share your feedback following your recent visit to the Endoscopy Department at York Hospital.
We’re really pleased to hear that your experience went smoothly and that the team helped you feel at ease, particularly during what can understandably be a worrying time. It is heartening to know that the gentleman who stayed with you throughout both procedures made such a positive difference. We will make sure your kind words are shared with the team involved.
Feedback like yours means a great deal to our staff and helps us continue to provide a compassionate and supportive experience for all our patients.
Warm regards
The Patient Experience Team
York and Scarborough Teaching Hospitals NHS Foundation Trust

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