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Successful ENT surgery on baby

Posted By apusbp78

"Successful ENT surgery on baby"

About: Royal Hospital for Children (Glasgow) / Day surgery Royal Hospital for Children (Glasgow) / Ear, Nose & Throat (ward 3b)

(as a parent/guardian),

Our baby daughter had successful treatment of cyst and Laryngomalacia via microlaryngoscopy and bronchoscopy, under Dr. Ellis.

Despite initial communication issues, which were professionally resolved, Dr. Ellis and the ENT team at the Royal Hospital for Children delivered an excellent experience for my daughter’s microlaryngoscopy and bronchoscopy.

Dr. Ellis’s expertise, clear guidance, and compassionate care ensured the procedure progressed comfortably and confidently, leading to a successful outcome. We felt fully supported throughout.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 weeks ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 12/05/2025 at 09:43
Published on Care Opinion at 09:43

picture of Nicole McInally

Dear apusbp78

Thank you for sharing your experience with Dr Ellis and the ENT team at the Royal Hospital for Children. We are delighted to hear that your daughter’s treatment was successful and that you felt fully supported throughout the process.

It is great to hear that Dr Ellis’s expertise, clear guidance, and compassionate care made such a positive impact. We also appreciate your patience as we worked through initial communication challenges and are pleased that they were resolved professionally.

We will make sure to pass along your feedback to Dr. Ellis and the entire ENT team—they will be heartened to know that their efforts made a meaningful difference.

Best wishes to you both.

Nicole

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Update posted by apusbp78 (a parent/guardian)

Thank you, please also pass positive feedback along to Joseph who nursed our daughter expertly in HDU and the wonderful recovery nurse also. Great care all around.

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 4 weeks ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 12/05/2025 at 16:04
Published on Care Opinion at 16:04

picture of Nicole McInally

Dear Dear apusbp78

I will do.

Take care

Nicole

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