"Phone call to secretaries"

About: Solihull Hospital Solihull Hospital Solihull B91 2JL

Posted via nhs.uk last month

My call rang out for about 2 minutes, I then got a queue message and music for 30 seconds, it then rang out twice before dropping out. Very poor customer service received.

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Solihull Hospital

Submitted on 29/05/2025 at 15:44

Published on nhs.uk at 15:44

Thank you for taking the time to provide us feedback.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please contact the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes,
Patient Experience Team

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Phone call to secretaries

"Phone call to secretaries"

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