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"Wonderful support all along"

About: Croydon Psychological Therapies Service (Croydon Iapt)

From the initial assessment call all the way through the end of my sessions, I've only had positive experiences.

Staff were kind, patient and understanding - and absolutely non-judgemental. Knowing there was a calm and pleasant voice at the other end of the line was reassuring; so much so that I was looking forward to the sessions and a bit sad when they ended.

The material (or "homework") they provided was really helpful and it's something I got to keep in case I come across new situations where I may need these tools again.

Even if you think your case might not be severe or as severe as perhaps others, it is so helpful in turning things around before they actually (eventually) get worse. Highly recommend!

Thank you for your support x

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Response from Croydon Psychological Therapies Service (Croydon Iapt) yesterday
Croydon Psychological Therapies Service (Croydon Iapt)
Submitted on 02/05/2025 at 13:43
Published on nhs.uk at 13:43


Dear Michaela,

Thank you for summarising your experience of Croydon Talking Therapies and saying how supportive the whole process has been. Your comment will be passed to the service for their feedback.

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