When the Receptionist spoke to me in a way that made me feel so small and a bit humiliated like I did something wrong, she definitely needs to be trained on being a bit more compassionate and speak to you like your a child. Didn't like my experience.
"Receptionist needs training "
About: Oldfield Family Practice Oldfield Family Practice Greenford UB6 8RA
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››