"Terrible practice"

I went to A&E due to an infection in my leg and got prescribed antibiotics treatment

I contacted the Practice as the infection persisted after one week, and they have just extended the prescription over phone without ay further check ups in person.

I contacted them again to confirm follow up treatment/guidance on how to treat the open wound as the skin was very irritated and I was in severe pain , and despite providing pictures multiple times it took multiple chasers to get a reply and the earliest appointment after a week.

the difficulty on getting a F2F appointment, absence of follow up, poor communication and overall lack of care for the patient is appalling and disappointing