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"New patient experience. "

About: Beversbrook Medical Centre

As a new patient to the surgery I was unsure what to expect. Initial appointment took a little longer than expected but once in it was worth the wait. The Dr who dealt with me was fantastic. He listened to my many problems and prioritised them to help get me back into some sort of working order.

The practice was very quick to get me back in for treatment and also really reassuring with the whole process. Prescription was ready the very next day.

I was with my previous practice since birth and due to house move I had to change practices, I’m glad to report that this practice has been great so far. Thank you for the kind, caring and professional service you have provided me with.

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Responses

Response from Beversbrook Medical Centre 4 hours ago
Beversbrook Medical Centre
Submitted on 02/05/2025 at 15:29
Published on nhs.uk at 15:29


Dear Patient, Thank you for your lovely and detailed feedback. We are pleased to hear that your experience as a new patient has been positive and that you felt listened to and well supported. We are glad we could help make the transition from your previous practice a smooth one. Kind Regards, Julie Taylor - Operations Manager

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