"All the staff were very kind and caring"

About: Lagan Valley Hospital / Urgent Care Centre Lagan Valley Hospital Urgent Care Centre Lisburn BT28 1JP

Posted by Apollo10 (as a service user), 3 weeks ago

I recently attended the Urgent Care Centre in Lagan Valley Hospital following falling and injuring my knee.
All the staff were very kind and caring. Many thanks to the receptionist, Lauren the triage Nurse, Ellen the Doctor, Lynsey the Radiographer and Suzanne the Physiotherapist who together provided an excellent service.

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Jennifer Nicholson

Lead Nurse - Emergency Care, Emergency Medicine - A&E,

South Eastern Health and Social Care Trust

Submitted on 02/05/2025 at 12:59

Published on Care Opinion at 12:59

Hi Apollo10
Thank you for taking the time to tell us about your experience when you attended the Lagan Valley Hospital Urgent Care Centre. We appreciate your lovely comments and delighted to hear you received an excellent service. The Phone First service is an excellent resource for the Lagan Valley community. I will share your comments with the staff who will appreciate them very much.
Best wishes in your recovery.
Jenny
Lead Nurse Emergency Care

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