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Polite, pleasant and welcoming

Posted By courageyg58

"Polite, pleasant and welcoming"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as the patient),

Had to visit kings cross dental hospital in dundee a few times due to broken teeth and having them extracted but the staff are always polite, pleasant and welcoming always chatting about anything to help keep my mind off the needles because of my phobia. They explained things plain and simply.

if all dentists was like the staff their everones experience would be more pleasant 

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Responses

Response from Gillian Elliott, Deputy Clinical Dental Director, Public Dental Service, NHS Tayside 12 hours ago
Gillian Elliott
Deputy Clinical Dental Director, Public Dental Service,
NHS Tayside

Submitted on 02/05/2025 at 11:02
Published on Care Opinion at 11:02

picture of Gillian Elliott

Thank you so much for taking the time to share your kind feedback following your visits to the Public Dental Service in Dundee. We’re delighted to hear that our team helped you feel at ease, especially given your phobia of needles. It’s great to know that their friendly, welcoming approach and clear explanations made a positive difference to your experience.

Your comments mean a great deal to the staff, and they will be very pleased to know their efforts are appreciated. We’ll be sure to share your message with the whole team.

Thank you again for your thoughtful words.

Gillian Elliott

Deputy Clinical Dental Director

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