"Very bad "

I am a diabetic and Pressure patient. I had pain in my shoulder and my arm since 1 month. When the pain starts I requested an appointment for GP on 28 March through their online system. I didn't get any replies or any appointment. I use some pain killers from pharmacy. It didn't help still i have pain.Last week it getting worse. 28 April i requested for an GP appointment and I telephone them then the reception staff ask me to go A&E if any chest pain i told her i have shoulder and arm pain .she give me appointment for Pressure checks. After consulting with nurse i went to reception for GP appointment the staff told me your request was solved you need to request again. The funny thing is I requested for GP appointment and they push me to nurse clinic. Because they want finish their request from the system. Yesterday again I send request through their system, tody they send me a link for an appointment with 1 doctors name. They option for choosing appointment from 30th April to 14th May. There is no slots available during this period. There is no option for any other Doctor or after 14th May option. What i will do. I can't go to hospital because it is not emergency case .

It is horrible service. With this pain how I can work. If they don't have enough doctors they have forward some patient to other surgeries. This surgery is getting worse, Even the staff are not supportive at all