"Good practice but negative prescription experience"

This is a good practice and has a number of facilities and the team from the doctors and consultants to the receptionists are all very friendly and professional.

I have had a recent mix-up with my prescriptions where two important items on my repeat prescriptions were removed without consultation with my diabetes specialist team nor my consent. This led to me running out of these important items and being without for over a week! I was left frustrated and anxious and would like someone from the practice to follow up with me, as this is very poor service.