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Still no further forward

Posted By Garyghx25

"Still no further forward"

About: University Hospital Wishaw / Emergency Department

(as other),

My girlfriend was admitted 2 weeks ago and let out a week later. Absolutely shocking care, judgement, and no aftercare. She lost a stone and a half while in, now back in and still no further forward.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 07/05/2025 at 00:00
Published on Care Opinion at 00:00

picture of Jennifer Montgomery

Dear Garyghx25,

Thank you for sharing your experience of University Hospital Wishaw, Emergency Department.

I am really sorry to hear that your girlfriend has been unwell and had been admitted to hospital a few times. I am sorry as well to hear that she has lost a lot of weight in that short time. I am disappointed that the staff have been judgemental and that there has been no aftercare provided.

In order for us to investigate your concerns more thoroughly please can I invite you to contact the patient affairs team, on the below email address, who will be able to look into this and provide a personal response?

patientaffairs@lanarkshire.scot.nhs.uk

I hope your girlfriend feels better soon.

Best Wishes,

Jenni

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