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Comfortable during the whole procedure

Posted By Sue1052

"Comfortable during the whole procedure"

About: North Devon District Hospital / Radiology (X-ray)

(as the patient),

I was taken into the imaging room by Sam who made me feel at ease. The team were introduced and everything they were about to do was explained thoroughly. I felt very comfortable during the whole procedure. Once it was completed I was shown the results and given an explanation of the next steps. 

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 06/05/2025 at 10:32
Published on Care Opinion at 10:32

picture of Gill Kite

Dear Sue1052,

Thank you for taking the time to leave positive feedback following your imaging appointment. I'm pleased to read that you felt very comfortable throughout the procedure and the staff were both informative and made you feel at ease.

I will pass your kind comments onto the team who will be very pleased to receive them.

Kind regards

Gill

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