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"An extremely positive experience"

About: Health Visitors / Lisburn & Dunmurray Health Visitors

(as a service user),

I’ve had an extremely positive experience with my Health Visitor, Stephanie, over the past two years since my little boy was born in 2022, followed by my little girl in 2024. 

Stephanie has been so supportive and encouraging from the very moment I met her. Her warmth and compassion meant the world to me at a time when everything was so new and often overwhelming. 

I’ve always felt very comfortable confiding in Stephanie for that reason, and have always felt that she genuinely cares about my little ones but also about me as a mum! She is an asset to her job and I feel very lucky to have had her support, care and kindness.

Nothing is ever too much trouble for Stephanie- she has always gone above and beyond to help me or reassure me on any concerns I have had. 

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Responses

Response from Helen Leigh, Head of Service Public Health Nursing, Children's Health - Child Health, South Eastern Health & Social Care Trust last week
Helen Leigh
Head of Service Public Health Nursing, Children's Health - Child Health,
South Eastern Health & Social Care Trust
Submitted on 02/05/2025 at 13:01
Published on Care Opinion at 13:01


Hi ALB0903

Thank you for taking the time to leave such a lovely compliment for Stephanie.

She will be delighted to know that she has been a support to you and your family and I will make sure she sees your kind words.

We are very proud in SET of the service that our health visitors offer and it makes it all worth while when we receive confirmation of this from our clients.

kindest regards

Helen Leigh

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