"Great service"

About: Children and Young People Services / Child and Adolescent Mental Services Children and Young People Services Child and Adolescent Mental Services Portadown BT63 5QQ

Posted by Jellytott (as a parent/guardian), yesterday

Our referral was picked up in record time, we were offered an appointment and seen within the week.
Limited parking.
Nice waiting area.
Our practitioner, Nichola, could not have been any more professional, understanding, empathetic and realistic to my daughter's needs. Nothing felt rushed. We felt we had made the right decision seeking help.

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CAMHS

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Debbie Fitzpatrick

Lead Nurse CAMHS and Autism, Manager Armagh and Dungannon CAMHS and Infant CAMHS, Children and Young People's Directorate,

Southern Health and Social Care Trust

Submitted on 02/05/2025 at 15:06

Published on Care Opinion at 15:06

Dear Jellytott,
Thank you so much for your positive feedback regarding your experience with CAMHS. I am pleased to read that your practitioner Nichola provided support and empathy to you and your daughter. I will pass on the compliment to Nichola, who I know, will be thrilled.
We are aware that parking is limited, please accept our apologies for your difficult parking experience. We are working to try and improve this for families.
I hope that your CAMHS journey continues to be positive, thank you again for taking the time to write to us.
Best wishes
Debbie Fitzpatrick
Interim Lead Nurse CAMHS and ASD SHSCT
Armagh and Dungannon CAMHS Clinic Manager and Infant CAMHS Manager

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