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"Friendly and professional"

About: Urgent Community Response / Urgent Community Response (South)

(as a friend),

Michael attended to my friend following a fall and was very thorough, clearly explaining to my friend that he needed to be checked over. He stayed until the ambulance arrived, which was within 2 hours. He did a good job of putting my friend at ease and was friendly and professional. I felt very well supported with his help in assisting my friend - who is in his 90s  and lives on his own.

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