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Staunton Practice-Great positive transformation

Story from nhs.uk

"Staunton Practice-Great positive transformation "

About: Staunton Group Practice

I am a recent kidney transplant patient and when I need a positive collaborative approach to my care I have it with my GP practice. The friendly approach of front line staff in the phones along with a caring and professionalism relationship with the community pharmacists has made a worrying time for me significantly easier abd reduced my overall anxiety for which I am extremely grateful.

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Responses

Response from Staunton Group Practice last month
Staunton Group Practice

Submitted on 30/04/2025 at 16:42
Published on nhs.uk at 16:42

Dear Mr McGrath,

Thank you for taking the time to provide feedback about the service you have received at Staunton. I am pleased that you had a good experience from the frontline staff and our clinical Pharmacist. Your feedback has been shared with all the staff and our aim to ensure that each patient we encounter has a good experience.

Thank you again

Kind Regards

Patricia Idusogie

Practice Manager

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