Text size

Theme

Language

"NHS is not supporting GP's well with IT!"

About: Saffron Road Surgery

I received SMS saying I'm due for medication review next month, ok, no problem. I already booked blood test at Bedford Northwing on the 9th. If GP emailed me the blood test form, it would be helpful. Otherwise I collect from GP office as already SMS confirmed. The SMS said please respond, via the link, but no link provided!

Also another SMS asked for blood pressure data & said "attached questionnaire" but I didn't see it anywhere. Again, why not just email me that please. Yes, I have BP machine & will take data.

I see that my GP have access to email system, but big disappointment when I reply to "biggleswade dot healthcentre at nhs dot net", it tells me it's not monitored! & I can't reply to an SMS. The interface is poor & cumbersome. "System Online" or Airmid UK app, say "messages not enabled"! Why not? It's almost like the SMS system is being managed by a dumb robot not a sophisticated AI. Please note, I'm not angry at any human reading this. Just pointing out that I think it should be better & easier.. have a great day! :-)

apparently I have 1969 characters remaining.....

Shall I carry on?

Oh and i am not even allowed to write a word in C A P I T A L S to add emphasis to the rubbish system we are forced to use even in an NHS review!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k