"Poor response"

Whilst the lady in the practice was very helpful in helping me access the online self referral, sadly that is when anything positivity ends.

I received a call regarding my concern and was wrongly informed by the person who called me….

I was told to go to Boots or Day Lewis where, if necessary, a pharmacist who was able to prescribe meds if necessary, would do so.

The receptionist in Boots ( Station Road ) was so rude to me ( I was told by your bot that I was not able to use the word that starts with a d and rhymes with ram - how silly ) that even another customer raised her eyebrows at me so I took myself to Day Lewis.

The pharmacist was not able to prescribe but did look and suggested a treatment for my very sore ( week long of suffering ) mosquito bites but also said ( which is why I feel I was wrongly informed ) that he’d not have been able to prescribe antibiotics because ‘mosquito bites from any country other than the United Kingdom need to be assessed by a GP and you’ve been wrongly told that had I been a prescribing pharmacist that I’d have done so’

Therefore, I believe that in this occasion I was not helped