"I've always had excellent care at Werrington…"

My personal experience with treatment for COPD at the surgery

My experience of Werrington Village Surgery has always been positive, and I feel extremely well cared for by the team there.

I've been extremely ill on a few occasions, and will forever be grateful for the care the doctors and nursing staff at the surgery provided before, during and after my illness.

They've given me oxygen when I've arrived for an appointment feeling unwell. They once called an ambulance to take me to hospital directly from their surgery. I didn't realise how ill I was, but the doctors did immediately, and got me the specialist treatment I needed.

My condition was diagnosed because of the tests the doctors at the surgery had done. They followed up on my treatment with video calls, and arranged for a community nurse to visit my home.

They send me text messages to come in for appointments, and even the surgery pharmacist called me once to discuss some tablets I'd been prescribed.

The surgery is clean, has parking, I always get an appointment when I phone in. There are plenty of tests and follow ups. The service is really good. The staff have always been polite and respectful to me.

So I don't know what went wrong for the people leaving negative reviews, I can only speak from my own experience.

I would recommend Werrington Village Surgery 100% without any hesitation.